Enhance Guest Stays with Wellness Amenities - Contact Us to Upgrade Your Property Today! 1(800) 485-5467
Enhance Guest Stays with Wellness Amenities - Contact Us to Upgrade Your Property Today! 1(800) 485-5467
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Easy Returns

Our Commitment to Satisfaction at Recover Summit

We understand the importance of reliability and satisfaction in business transactions. That's why we're committed to ensuring the quality of our wellness products and aligning with the needs of our hospitality partners.

30-Day Business Return Policy:

We offer a 30-day return period for our business clients to reconsider their purchase. To initiate a return, please:

  1. Contact us at support@recoversummit.com, stating your intent to return and quoting your order number.
  2. Await our response, which will include all necessary instructions for the return.

Return Shipping Costs:

For B2B transactions, the purchaser is responsible for the return shipping costs. We advise using a trackable shipping method to guarantee the safe return of items to our warehouse.

Refund Processing:

Upon receiving and inspecting the returned item(s) in 'Like New' condition—with all original packaging and accessories included—we will proceed with your refund.

Condition for Refund:

To qualify for a refund, items must be in 'Like New' condition, showing no signs of wear or damage. Items not meeting these criteria will be deemed ineligible for a refund.

Damaged or Incorrect Products:

Should you receive a product that is damaged or incorrect:

  • Document the issue and contact us at support@recoversummit.com on the day of delivery.
  • Recover Summit will assume all shipping costs for the return of defective, damaged, or incorrect items.


To cancel an order:

  • Email support@recoversummit.com as soon as possible.
  • Cancellations before shipment are eligible for a full refund.
  • Cancellations post-shipment fall under our 30-day return policy and may incur return shipping costs.

Additional Considerations for Our Business Clients:

  • Items damaged through use and not covered by warranty cannot be returned.
  • To avoid shipping fees, request cancellations before shipment.
  • Specific return policies may apply to certain items; these will be detailed in product descriptions.
  • Pre-owned or used products are final sale and not returnable.
  • Our products are designed for long-term application. Purchases made for temporary use are not eligible for return.

For detailed information on shipping and returns, or for further assistance, please visit our FAQ page or contact our support team directly. At Recover Summit, we're dedicated to supporting your business with premium wellness solutions and seamless service.