Enjoy the simplicity of shopping with us — shipping is completely FREE for all orders ABOVE $200 within the Continental USA only. At Recover Summit, we believe in transparency and ease; no fine print, no hidden fees.
For details on returns, please visit our Returns Policy here.
Order Confirmation: Once your order is placed, you will receive a confirmation email. This confirmation is our way of letting you know we've received your order and have pre-authorized your payment. We then verify the availability of the items and prepare them for dispatch. If for any reason your items are unavailable or on back-order, we will void the pre-authorization and contact you to suggest alternative options.
Order Shipment: If your items are in stock, your order will be dispatched within three business days. Once your order ships, we'll send you a shipping confirmation email within 24 hours. This email will provide all the details you need to track your package. If you haven't heard from us within four business days, please reach out to us at firstname.lastname@example.org for an update.
International Shipping: Our products are designed specifically for the USA market, requiring a 110V electrical system. While not certified for international electrical standards, they do meet The USA regulations. We're delighted to offer international shipping upon request. To obtain a current shipping quote, just get in touch, and we'll provide you with all the necessary details. Once you're satisfied, we'll facilitate your order through our secure online payment system.
In Case of Damages: Upon arrival, please inspect your package for any damage. If there's visible damage or if you have any concerns, please note it when signing for delivery or refuse the package.
If you accept the delivery, take immediate photos of the damaged packaging or products and send them to Support@recoversummit.com For damaged items, please visit our Returns page and submit your claim online.
We're here to ensure that your experience with Recover Summit is as smooth and satisfying as your path to peak recovery.